Bekasi, 18th March 2016
To:
Mr. Mahesa Putra
Customer Service Manager
Good Electronics
Damai Street, no.8
Bekasi
Dear Sir,
I am writing this letter to make complaint regarding the product that I purchased recently. I bought a washing machine with serial number no. 12809088 and product model no. 982.222 from one of your outlet in Zamrud Street, no. 10, Bekasi Timur.
The product did not work properly. Its water player cannot move and when it operates the machine became very hot quickly. I have lodged a complaint on your customer service center, but there is no respond or action taken till now.
I have been a customer of your outlet for long, but this incident made me disappointed with the service you provide. Therefore, I ask want you to take an action to resolve this problem as early as possible.
Thank You
Sincerely,
Dita Sinthia
