Bekasi, 19th March 2016
To:
Mrs. Dita Sinthia
Jl. Dukuh Zamrud
Bekasi
Dear madam,
Responding to a letter of complaint from you named Dita Sinthia on March 18th, 2016. I would like to ask for an explanation for what has happened on this issue so as to make you feel disappointed.
I would immediately instruct the technician to take action by replacing such consumer products with new ones as soon as possible. I also hope you can be patient and be able to see me in the near future.
Thankyou
Sincerely,
Mahesa Putra
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